I explained that in my opinion and as a proud business owner you should always treat your clients with ultimate respect and offer them quality products at fair prices and with impeccable service.
I also added that client trust is also fundamental in repeat business. You want your clients to view your business as the best provider for your set of services. I also explained the value of keeping in touch with clients with special offers and to let them know you are still there in the hope they only think of you when they need your type of service again.
At Purrfect Paws & Friends, whether it’s for cat sitting, dog pop in or small pet care, 50% of all our work is repeat business. We must be doing something right!
Trust is a hard thing to earn and an easy thing to lose, at Purrfect Paws & Friends you can trust that we provide the best possible care for your Pets.